If you are unhappy with the service we have provided, we want to know what we can do to help. We will talk to you to find out if it is a problem we can resolve quickly and easily or a problem that needs a more formal investigation and response.
All complaints will be handled in line with La Belle Forme’s documented “Customer Complaints” procedure and in order that we can accurately deal with your issue we may ask you to complete a Customer Complaint Form which we will assist you to do if required. For a copy of our “Making a Complaint Patient Guidance Leaflet” please click the link to download a copy, or call us on the number below and we will post or email this to you.
All complaints should be referred to the La Belle Forme HQ in the first instance addressed to:
The Clinic Manager,
La Belle Forme,
Glasgow Day Surgery Centre,
154 Clyde Street,
G1 4 EX
Or call us on 0141 552 0828